Privacy Policy

Driview ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and use our service (the "Service") and tell you about your privacy rights.

1. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity and Contact Data: Includes email address and profile details provided directly or through third-party auth providers (e.g., Google). We do not store plaintext passwords.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system.
• Usage Data: Includes information about how you use our website, products, and services.
• Integration Data: Information required to provide the Service, such as Slack workspace IDs and webhook URLs, to deliver review notifications.

Note: We do not process or store complete credit card numbers. All payment processing is handled securely by our Merchant of Record, Paddle.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and create your workspace.
• To provide and maintain our Service, including aggregating and analyzing app reviews.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance).
• To deliver relevant content and advertisements to you.

3. Data Sharing and Disclosure

We may share your personal data with the following categories of third parties for the purposes set out above:

• Service Providers: Cloud hosting providers (e.g., Supabase, Vercel), AI processing partners, and communication platforms (e.g., Slack) acting as processors.
• Payment Processors: Paddle.com acts as our Merchant of Record and processes all transactions.
• Legal Obligations: Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets, or if we are under a duty to disclose data to comply with legal obligations.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your workspace, we will securely delete or anonymize your personal data.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.