Terms of Service

These Terms of Service ("Terms") govern access to and use of Driview, including its website, dashboards, reports, alerts, integrations, and related services (collectively, the "Service"). Driview is operated by OneBit ("OneBit", "we", "us", or "our").

By creating an account, purchasing a subscription, or using the Service, you agree to these Terms. If you use the Service for an organization, you represent that you have authority to bind that organization.

1. Operator and Contact

Legal operator: OneBit
Country of establishment: Republic of Korea
Product: Driview
Contact: support@driviewapp.com

2. Eligibility and Accounts

You must be legally capable of entering into a binding contract and at least 18 years old. You must provide accurate account information, keep credentials secure, and promptly notify us of unauthorized access. You are responsible for activity performed through your account and for users you authorize to access your workspace.

3. Service and Plans

Driview collects and analyzes publicly available app-store information and data made available through connected store accounts, then produces reports, alerts, comparisons, exports, and AI-assisted recommendations. Features, limits, collection frequency, and supported integrations depend on the selected plan and may change as the Service evolves.

Each workspace receives one 7-day Basic trial slot for one unpaid service at a time. No payment method is required for the trial, and the trial does not automatically convert into a paid subscription. After the workspace trial ends, additional registered services require a paid plan before subscription features are available.

Beta, preview, or experimental features may be changed or discontinued at any time and may be less reliable than generally available features.

4. Subscriptions, Billing, and Cancellation

Subscription unit. Each service you register in Driview has its own subscription. Unless the checkout page states otherwise, subscriptions are billed monthly in advance and renew automatically until canceled. The price, currency, billing period, taxes, and total amount shown at checkout control your purchase.

Paddle as Merchant of Record. Our authorized reseller, Paddle, is the Merchant of Record and seller for paid transactions. Paddle processes payments, taxes, invoices, and payment-related refunds. Your purchase is also governed by Paddle's Buyer Terms. OneBit remains responsible for operating and supporting the Service.

Cancellation. You may cancel a subscription for a registered service at any time from the Driview Billing page. Cancellation normally takes effect at the end of the current paid period. Access continues until then, and the subscription will not renew. Paddle transaction emails or buyer support may also provide purchase management and refund support.

Plan changes. Upgrades are normally prorated and charged when submitted. Downgrades normally take effect on the next billing date and may require you to reduce usage below the new plan limits first.

Refunds. Refunds and withdrawal rights are governed by our Refund Policy, Paddle's applicable policies, and mandatory law.

5. License and Acceptable Use

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal personal or business purposes.

You must not, and must not help others to:

• use the Service unlawfully, fraudulently, or to infringe another person's rights;
• access data or accounts without authorization or submit content you are not entitled to use;
• probe, disrupt, overload, bypass, or interfere with the Service or its security controls;
• reverse engineer or attempt to extract source code except where the restriction is prohibited by law;
• resell, sublicense, or make the Service available as a competing hosted service without permission;
• use automated means that place an unreasonable load on the Service; or
• use outputs to make unlawful, deceptive, discriminatory, or high-impact automated decisions.

6. Customer Data and Connected Accounts

You retain your rights in information, instructions, credentials, and other content you provide ("Customer Data"). You grant us a worldwide, non-exclusive license to host, copy, transmit, analyze, and otherwise process Customer Data only as needed to provide, secure, support, and improve the Service and comply with law.

You represent that you have all rights and permissions required for Customer Data and connected app-store, messaging, or email accounts. You are responsible for configuring access permissions and for reviewing messages or public store replies before they are sent.

7. Public and Third-Party Data

App-store reviews, author names, ratings, listings, and related material may belong to reviewers, publishers, Apple, Google, or other third parties. We do not claim ownership of that material. Public and third-party data may be incomplete, delayed, changed, removed, or inaccurate, and availability depends on third-party services outside our control.

8. AI-Assisted Features

The Service uses artificial intelligence to classify, summarize, compare, and draft content. AI output may be inaccurate, incomplete, outdated, or similar to output provided to others. You must evaluate output before relying on, publishing, or acting on it. Driview does not provide legal, financial, medical, or other professional advice, and AI output must not be treated as such.

9. Third-Party Services

The Service interoperates with third-party platforms, including Paddle, Apple, Google, Supabase, Vercel, AI providers, and communication providers. Your use of a third-party service is governed by that provider's terms. We are not responsible for third-party services, their availability, or changes they make that affect the Service.

10. Our Intellectual Property and Feedback

We and our licensors retain all rights in the Service, software, design, documentation, trademarks, and other materials we provide, excluding Customer Data and third-party content. If you provide feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or compensation.

11. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay, create security or legal risk, abuse the Service, or if continued operation is no longer commercially reasonable. Where practical, we will provide notice and an opportunity to cure.

On termination, your right to use the Service ends. Terms that by their nature should survive, including payment obligations, ownership, disclaimers, liability limits, and dispute provisions, will survive.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available." We disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the Service will be uninterrupted, error-free, secure, or produce a particular business result.

Nothing in these Terms excludes warranties, guarantees, or remedies that cannot lawfully be excluded.

13. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, business opportunity, or data, even if advised that such loss was possible.

To the maximum extent permitted by law, OneBit's total liability arising out of or relating to the Service will not exceed the greater of USD 100 or the amount you paid for the affected Service during the 12 months before the event giving rise to the claim.

These limitations do not apply where liability cannot legally be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable.

14. Business User Indemnity

If you use the Service on behalf of a business, you will defend and indemnify OneBit against third-party claims arising from your Customer Data, your connected accounts, your unlawful use of the Service, or your material breach of these Terms, except to the extent caused by OneBit.

15. Governing Law and Consumer Rights

These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law rules. The courts of the Republic of Korea will have jurisdiction, except where applicable law gives you the right to bring a claim in another court.

If you are a consumer, nothing in these Terms deprives you of mandatory protections under the laws of your country of residence. The UN Convention on Contracts for the International Sale of Goods does not apply.

16. Changes to These Terms

We may update these Terms to reflect changes to the Service, law, or our business. We will post the updated Terms and revise the date above. For material changes, we will provide reasonable advance notice through the Service or by email where required. Changes will not retroactively reduce rights already accrued under a completed purchase.

17. General

These Terms, the Privacy Policy, the Refund Policy, and any checkout terms form the agreement between you and us regarding the Service. If a provision is unenforceable, it will be modified only as necessary and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, reorganization, asset transfer, or by operation of law.